ChecknautSupport
Tell us what you need.
Questions before you buy, help with setup, or a bug to report. Email support@checknaut.com, use the form below, or search the docs.
Send setup, support or purchase questions. Include your WordPress and builder versions when relevant. Please do not send passwords or connector keys. We use these details to reply. Privacy policy.
Ask us directly.
For setup or bug reports
Include your Checknaut version, WordPress and PHP versions, builder, the affected page and the steps to reproduce. Copy the error message with any secrets removed.
Do not send passwords, connector URLs containing keys, licence keys, API tokens or customer data.
For licence or refund questions
Use the email address attached to your purchase. Billing and invoices are managed in your Freemius account. If Pro does not work on your site, tell us what went wrong within 14 days of your first purchase: we fix it or refund you in full. A change of mind is not covered, and neither are renewals or upgrades.